Text Box: Training and Course Design 
with Emphasis in Development of Employee and Management Interpersonal Skills

Extant Training Group and We Excel!

are trademarks of Extant Training Group ®1994 all rights reserved.

Content and Design ©1995 Extant Training Group all rights reserved.

Coaching for Improved Work Performance

 

Description

Coaching varies based on the situation and the needs of the individual.  Each person is at different levels in different skill areas.  Your job as manager is to develop subordinates so that they can solve problems and deliver results that allow the group to be successful.  People cannot be compared to others in this context.

Instead, you measure progress individually, against job standards.

 

Objectives

  Set and communicate standards.
  Observe performance.
  Provide feedback.

  Prepare goals or performance improvement plans.

Agenda

  Course Overview
  Coaching Outcomes
  Listening Assessment
  Listening for Understanding
  Communication Preferences
  Giving Positive Feedback
  Recognizing Achievement
  Giving Corrective Feedback

  Case Studies

  Next Steps:  Action Plan

Audience

  New supervisors/managers.  Class size maximum 24 participants.

 

Course Length

  One full workday, with two 15-minute breaks and 1 hour for lunch.

Phone:

480-836-1796