Text Box: Training and Course Design 
with Emphasis in Development of Employee and Management Interpersonal Skills

Extant Training Group and We Excel!

are trademarks of Extant Training Group 1994 all rights reserved.

Content and Design ฉ1995 Extant Training Group all rights reserved.

Managing Multiple Priorities



This is not a time management workshop - although spending time better should be an outcome.  This workshop focuses on what to do, not when to do it.



•  Give priority to those activities that contribute most to achieving your

   mission and goals.

•  Focus on activities that meet your customer's needs.
•  Minimize urgencies.

•  Adhere to your own job.


Course Overview / Introduction / Objectives

•  Scenario 1 and Discussion Questions
•  Scenario 2 and Discussion Questions

•  Scenario 3 and Discussion Questions
•  Scenario 4 and Discussion Questions

•  Scenario 5 and Discussion Questions

•  Five Common Barriers to Managing Priorities

•  About Our Organization

•  My Goals

•  Meeting My Customer’s Needs

•  Avoiding Crisis Management

•  Refusing Upward

•  Effective Delegation

•  Review of Scenario 5 – Preparing John to Delegate

•  Preparing Yourself to Delegate

•  Next Steps:  Action Planning


•  Employees at all levels.  Class size maximum 24 participants.


Course Length

•  One full workday, with two 15-minute breaks and 1 hour for lunch.