Text Box: Training and Course Design 
with Emphasis in Development of Employee and Management Interpersonal Skills

Extant Training Group and We Excel!

are trademarks of Extant Training Group ®1994 all rights reserved.

Content and Design ©1995 Extant Training Group all rights reserved.

Business Etiquette

 

Description

Etiquette was never intended to be a rigid set of rules. It is, rather, a code of behavior that is based on consideration, kindness, and unselfishness—something that should not, and will not, ever change.

 

Objectives

  State some of the problems of etiquette in the new workplace.

  Describe what the norms of office etiquette and manners are.


Agenda

  Can training help?

  Causes and effects of incivility in the workplace

  Problems of etiquette in the workplace

  Norms of office etiquette and manners

  Next steps: Action planning

 

Audience

  Employees at all levels.  Class size maximum 24 participants.

  

Course Length

  One full workday, with two 15-minute breaks and 1 hour for lunch.

Phone:

480-836-1796