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Business Etiquette

 

Description

Etiquette was never intended to be a rigid set of rules. It is, rather, a code of behavior that is based on consideration, kindness, and unselfishness—something that should not, and will not, ever change.

 

Objectives

•  State some of the problems of etiquette in the new workplace.

•  Describe what the norms of office etiquette and manners are.

Agenda

•  Can training help?

•  Causes and effects of incivility in the workplace

•  Problems of etiquette in the workplace

•  Norms of office etiquette and manners

•  Next steps: Action planning

 

Audience

•  Employees at all levels.  Class size maximum 24 participants.

  

Course Length

•  One full workday, with two 15-minute breaks and 1 hour for lunch.

Phone:

480-836-1796