Objectives
• List supervisory roles and responsibilities.
• Describe five challenges faced by new supervisors.
• Develop strategies for dealing with these challenges.
Agenda
• Course Overview
• Are You Ready to Be a Supervisor?
• Supervision Styles
• The Basics of Supervision
• Management Levels
• Supervisory Roles
• Supervisory Knowledge
• Supervisory Skills
• Challenges Facing New Supervisors
• Skill Practice
• Building a Support Network
• Next Steps: Action Plan
Audience
• New supervisors or individuals considering supervision
as a career plan. Class size maximum 24 participants.
Course Length
One full workday, with two 15-minute breaks and 1 hour for
lunch.